Bank Negara Malaysia’s anti-scam measures have been in place since July 2023, from one registered device per account to a cooling-off on first enrolment. Two dated rules are mapped here, each with its status and public source, to the controls they call for and the DeepID modules that support them. DeepID supports compliance and never guarantees it.
Named for orientation. Which routes are live with which operator is confirmed with you before a pilot.
Phone numbers, payees and amounts are the illustrative values this site uses for Malaysia.
Each rule with its date, its status, what it asks of a bank and the controls it calls for. A proposal is listed for what it would touch, and never marks the map.
Migrate from SMS OTP to more secure authentication, tighten detection rules and confirm suspicious transactions, apply a cooling-off period on first enrolment of online banking, and keep one registered device per account holder.
Calls for: Beyond SMS OTP, Risk-based checks, Cool-off and holds, Device and SIM binding.
Source: RinggitPlus (BNM announces five additional safeguards against financial scams, including migrating from SMS OTP, opens in a new tab), 2022, press report
A shared portal behind the National Scam Response Centre that automates the tracing of stolen funds and the sharing of mule-account information. An initiative, not a direction to banks.
Calls for: Mule detection.
Source: Lowyat.NET (BNM launches the National Fraud Portal and new anti-scam initiatives, opens in a new tab), 2024, press report
Each control the rule map tracks, whether a rule in Malaysia calls for it, and the DeepID modules that support it.
| Control | In Malaysia | DeepID modules and how they support it |
|---|---|---|
| Bind the customer to the phone | Rule mapped | SIM and device binding, Device intelligenceSIM and device binding at onboarding and re-binding on change, with the number confirmed by the network and device integrity read every session. |
| Move beyond SMS OTP | Rule mapped | Silent network verification, Liveness and face matchOne-tap login that tries the network check and the SIM check before any one-time code, and face checks with injection defence where identity is in doubt. |
| Check risk at every key event | Rule mapped | Device intelligence, Behavioural biometrics, Scam signals, Payee and mule graph, One decision, with reasonsDevice, behaviour, scam and payee signals read at login, new payee and payment, returned as one decision with its reasons. |
| Cool off and hold | Rule mapped | SIM and device binding, One decision, with reasonsCool-off and hold decisions after a new device, SIM or payee, or when a payment looks coerced, set per market and journey. |
| Find and stop mule accounts | Rule mapped | Payee and mule graphA payee and mule graph across accounts and devices, with recipient risk scored before the payment is sent. |
| The bank pays when controls fail | Not mapped yet | One decision, with reasonsDecision logs with their reasons and the message shown to the customer, and versioned policies, as evidence of what the bank did. |
Not mapped yet means no rule is mapped to that control here, not that no rule exists. DeepID supports compliance and never guarantees it, and it claims no regulator approval.
No loss-sharing rule is mapped for Malaysia yet. The complaint and the case review still land with the bank.
The attacks whose pages name a rule or advisory in Malaysia, each told step by step.
By industry: Banks, Digital banks, Lenders, Payments, Insurance, Capital markets.
We show your fraud, security and engineering leads how DeepID would run your sign-up, login or payment journey, then plan a pilot on your own traffic.